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ASIS Greater Kansas City September 2016 - Wireless Account Fraud

  • September 01, 2016
  • 11:30 AM - 1:00 PM
  • Deer Creek Golf Course 7000 W 133rd ST, Overland Park, KS 66209


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Presentation: Wireless Account Fraud

Speaker:  Kent Willnauer

Fraud has steadily increased over the past years affecting more Americans each year and will continue to rise. Fraud is the wrongful or criminal deception intended to result in financial or personal gain. In the last 10 years the wireless industry has boomed with the increasingly advanced wireless handset technology (i.e. touch screen, data speed, apps). Fraud has become prevalent within the wireless telecom industry and while working with AT&T Kent Willnauer was able to understand this issue. Kent was able to start a pilot program that would be able to combat the wireless account fraud within the wireless industry. During the presentation Kent will go over the various types of wireless account fraud, the pilot program and the future for combating this fraud.

Kent has been an investigator with AT&T’s Asset Protection, also known as Corporate Security, since April 1999.

As an investigator Kent is responsible for the development and implementation of security policy, standards, guidelines and procedures to ensure the ongoing maintenance and enhancement of security programs and strategies used to protect corporate assets.

Kent is also responsible for protecting company personnel, property and other assets from assault, theft, fraud, malicious damage or other criminal acts.

Prior to joining AT&T Kent was commissioned as a deputy with the Johnson County, KS Sheriff’s Office from May 1980 to April 1999. During his tenure with the sheriff’s office Kent worked in the:

  • ·         Communications Division
  • ·         Detention Division
  • ·         Patrol Division
  • ·         Special Investigations Division (Narcotics/Undercover)
  • ·         Detective Division

As a detective Kent received training specific to:

  • ·         FBI Counterintelligence Regional Training
  • ·         US Department of Justice Organized Crime Drug Task Force
  • ·         Drug Enforcement Administration Academy/Criminal Intelligence Techniques
  • ·         Special Deputation, Federal Law Enforcement Training Center / Telecommunications Fraud Investigations
  • ·         KBI Computer Crime Investigations
  • ·         Reid Advanced Interview and Interrogation Techniques, Statement - Content Analysis Training CFE
  • ·         Forgery Detection, Check Identification & Handwriting Identification
  • ·         Financial Crimes Training - International Association of Financial Crimes Investigators


  • ·         Kansas, 10th Judicial District, Office of District Attorney
  • ·         Insurance Fraud Task Force
  • ·         Kansas Office of the Attorney General, Consumer Protection Advisory Council
  • ·         Kansas City Metro Squad Basic Death Investigation
  • ·         US Department of Justice / US Marshal's Service, Special Deputation



Address: PO Box 410043, Kansas City, MO, 64141-0043

Phone: +1 (816) 983-6825


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